The City of Toronto embarked on an operational review of its 5 city-operated golf courses. With the golf courses’ existing operational contracts and land leases expiring in 2022, the City wanted to explore different potential futures for the sites. As per City Council direction, the operational review included a robust public consultation process to gauge public interest regarding improving golf play as well as alternative and complementary uses. PROCESS was contracted to design and deliver the public consultation component of the review. Our work included a city-wide public meeting, an online survey, five local community meetings (intended for residents living within a 2km radius from each golf course), 13 individual Councillor meetings, and three focus groups. The process brought diverse perspectives to the table including food advocates, sustainability advocates, Indigenous leaders, and golf industry leaders. At the end of the process, we:

• engaged over 640 participants across the 6 public meetings;

• conducted more than 50 focussed stakeholder conversations; and

• received over 6,600 survey responses.

As the primary coordinator for the project, my role involved extensive stakeholder and urban planning research, engagement planning and delivery, and overseeing the entire analysis and report writing process.

Client: PROCESS for City of Toronto

Status: Completed

Core Skills & Concepts:

• Land use planning research

• Stakeholder identification and mapping

• Engagement design and planning

• Facilitation

• Survey design

• Knowledge translation

• Report writing

• GIS Mapping (QGIS)

• Design (Adobe Quite)